Owner Frequently Asked Questions

• How do I get started with Eagles Properties?

  Call us directly at 919-778-8114 today where you will be connected with our business manager to help you get the process started immediately and discuss your immediate needs.

• In what condition should my property be?

  Our team will work with you on making sure that the property is in Rent Ready (good) condition. By having a better house, you will attract the right tenants who will maintain your property and pay in a timely manner.

• Are you licensed?

  Yes. Our team of licensed professionals will help you with everything real estate.

• What types of properties do you manage?

  Everything from single-family homes, duplexes, fourplexes, townhomes and so much more. Have a question about your property? Call our property managers at 919-778-8114 for help in assessing your property.

• What is your pricing?

  CLICK HERE to access our Services offered and Fee Structure.

• Can you start managing my property today?

  Absolutely! Our team is dedicated to helping you during the transition and ensuring that it is a smooth process.

• How do you show my property?

  Once tenants have given us their 30-day notice, we begin listing the property online and on multiple listing sites. Our technology allows us to utilize lockboxes allowing the prospect to view the property on their own after going through a preliminary screening process.

• Can I reach you after hours?

  “If you are new and looking to sign with our company, our dedicated team will be available to answer any questions you may have during business hours or email newbusiness@eaglesnc.com.

• When do I get paid and how?

  Our owners are paid on the 15th of each month via Direct Deposit into a designated bank account that you have given us.

• Will I receive a statement each month?

  Yes, each month at the time of your owner payout of rental proceeds, you will also receive an Owner Statement outlining the income/expense of your property for the past 30 days.

• Can I pick my tenant?

  The short answer, no. During the onboarding process, we discuss with you, the owner, which factors to consider and that you require from your tenants. This would be everything from allowing pets, how many, what type, who pays for utilities, etc. At Eagles Properties we are required to follow Fair Housing guidelines when working with prospects, and have clear, non-discriminatory written rental criteria that we must adhere to.

• When is rent due and how do you collect rent?

  Rent is due on the 1st and late fees apply after the 5th of each month. Tenants are able to pay online directly through their portal by ACH or credit card, allowing for faster and more on time rent payments. Also, tenants can pay in person to our office with a money order or cashier’s check.

• Who holds the tenant security deposit?

  Eagles Properties holds the deposit and is responsible for the disbursement at the end of the tenancy.

• How long is the lease?

  All leases are written and require a minimum of a one-year lease.

• What is the maintenance process?

  Yes. We perform a standard annual inspection, and we encourage all owners to request a mid-lease inspection. CLICK HERE for a list of our offered services and pricing.

• Do you do inspections during the lease?

  Yes. We encourage having an inspection mid-lease and at renewal time. There is a fee associated with an inspection. CLICK HERE for a list of our Services and Fees.

• Can you also help me sell my property?

  Yes. Eagles Properties has a sister RE/MAX Complete, the #1 Real Estate Firm in the Goldsboro area. Our team will provide assistance with matching you with an agent.

• Who does the maintenance?

  Eagles Properties shares ownership with Eagles Complete Home Services providing maintenance and repair services to our home owners. By having an "in-house" maintenance company this is a benefit to our owners allowing us the control and flexibility of work and prioritizing the needs of both our owners and tenants.